Our Bahamas Islands Air Fares and Policy

Tickets are valid for one year. All Western Air tickets are non-transferable. Excursion tickets must be used the same day or must be upgraded to a round-trip price.

Reconfirmation of Reservations

To ensure a better traveling experience with Western Air, we advise upon arrival to any destination, stop to the ticket counter to confirm your return reservations with our agents or call the appropriate Western Air ticket counter listed on the back of your ticket jacket to reconfirm reservations at least 48 hours before flight time.

Ticket Penalties

Penalty to change reservations for ticketed passengers within 24 hours of travel will now be $25.00 per ticket.

Check-in Time

Passengers must check-in with a Western Air representative at least 1 hour and half prior to departure. Flights will close 30 minutes before departure.

Baggage Information and General Policy

• Each passenger is allowed 40lbs of baggage. Baggage in excess of 40lbs but less than 100lbs will be subject to a charge of $1.00 per pound. Excess baggage not accompanied with passengers will be sent on the next available flight.
• Kids ticket non-refundable, price valid for 3 months, ticket valid for 1 year with $20.00 penalty after 3 months from date of purchase.
• Kids must present ID or agent must use discretion to determine kids ages.
• Student ticket nonrefundable, price valid for 1 month, ticket valid for 1 year with $20.00 penalty after 1 month from date of purchase.
• Excess baggage must be paid in cash at time of check-in
• Excess baggage cannot be sent C.O.D.
• Baggage over 100 lbs. will be shipped as cargo.
• Liability for loss, damage, or delay in delivery of passenger-checked baggage shall be limited to proven value of the property, not to exceed $10.00 per lb. per passenger and not to exceed $250.00 in value.
• Western Air accepts no liability for any unchecked baggage including carryon articles.
• Money, negotiable paper, securities, vital medicine, jewelry, silverware, precious metal, sporting goods, camera lens and other similar valuables, will not be accept as checked baggage and Western Air will not be liable for damages resulting from the theft, loss, damage or delay of such valuables which are included in the passengers checked baggage.
• All medicines must be hand carried by the passenger. Western Air assumes no liability for medical complications and/or expenses resulting in such medicines being included in checked baggage.
• Western Air will accept cloth, canvas, vinyl, etc. (generally any soft-sided luggage) as checked baggage but accepts no liability due to damage of this type of luggage.
• Western Air accepts liability for baggage checked in by the passenger who must show a baggage receive as proof of check-in.
• Western Air does not provide for or make available provisions for passenger to declare a higher valuation on checked baggage above the legal limits stated. Therefore, it is the responsibility of the passenger to obtain, prior to departure, additional insurance coverage. Such coverage can usually be obtained through travel agents, tour operators or independent insurance agents.

Cargo, Express Mail and Packages

• Express Envelopes letter size same or next day service $25.00
• Express Envelopes legal size same or next day services $35.00
• Express envelopes or packages ex-large same or next day service $50.00
• Cargo box or cooler less than 40 pounds or 36”L x 24”W x 18”H $50.00 each
• Cargo box or cooler greater than 40 pounds or 36” $25.00 additional
• Liability for loss, damage, or delay in delivery of baggage checked as cargo, express mail or package shall be limited to proven value of the property not to exceed $5.00 per lb. and not to exceed $500.00 in value.
• Packages delivered to Western Air Representatives by 12:00 p.m. will be delivered the same day; after 12:00 p.m. they will be delivered the next day. All delivery is from airport to airport.

Filing a Claim

Notice of claim or loss, damage, or delay of passenger checked baggage must be made in person and in writing to Western Air or a Western Air Representative at the destination airport serviced by Western Air. All damaged baggage, mail and packages must be verified by a Western Air Representative before it leaves the airport. Baggage or packages taken from the airport will be considered as having been received in good condition.

Insurance Coverage

Western Air is fully insured by an A rated company and carries 25Million per aircraft per occurrence combine single limit liability insurance.

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